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Privacy notice

MBM Music ("we", "us")
Michael Butcher trading as MBM Music
Based in Wimbledon, London, United Kingdom

This notice explains how we use personal information when you visit our website, send an enquiry, or make a booking.

1. Who we are and how to contact us

The data controller is Michael Butcher, trading as MBM Music, a sole trader based in Wimbledon, London, United Kingdom.

If you have a question about this notice or about your information, email enquiries@mbmmusic.co.uk or call 020 8090 3459.

Our full business address is provided when a booking is made.

2. Information we collect

We collect personal information when you use our enquiry and availability form (including requests for a guide price), when you use our Confirm your booking form, and when you telephone or email us.

The enquiry form collects the details you choose to give us, so we can check availability and come back to you.

The Confirm your booking form may include your name, address, telephone number and email address, the event date, artist names, arrival, set-up and finish times, the event finish time, the venue address, the names of the couple, a company name if you are booking as a business, the agreed fee, any additional details you provide, and a confirmation tick.

Form submissions are stored securely and are accessible to us through a private admin screen.

If you telephone or email us, we use the information you give us in the same way: to reply, and to arrange a booking if you go ahead.

Your browser may also send standard technical information to the servers that host the site, such as your IP address, browser type and the page requested, so the page can be delivered and kept secure. We do not use that information to build marketing profiles.

3. Why we use your information

We use your information to:

  • respond to enquiries and provide a guide price
  • prepare, agree and carry out a booking
  • share what is needed with the performer for your event
  • keep business and accounting records
  • keep the website and our forms secure

The lawful bases we rely on are:

  • taking steps at your request before entering a contract, and performing a contract, for enquiries and bookings
  • our legitimate interests in responding to enquiries, running the website and keeping business records, where those interests are not overridden by your rights
  • a legal obligation, for the accounting records we must keep for HM Revenue and Customs (HMRC)
  • consent, if we ask you for something optional

We do not sell your personal information.

4. Who we share information with

When we check a performer's availability, we share only the event date, timings, venue postcode and the requested line-up. We do not share your name or contact details at that stage.

Once a booking is confirmed, the booked performer receives your name, email address and telephone number, plus the event details, so they can contact you and make arrangements in the lead up to the event.

We also use trusted service providers to help us run the business:

  • Cloudflare hosts the website and provides Turnstile, which we use for spam protection on our forms
  • Zoho Mail handles email to enquiries@mbmmusic.co.uk
  • Signable is used to e-sign contracts
  • QuickBooks is used for deposits and invoices

These providers only receive what they need to provide their service.

We may also share information if the law requires us to, or to protect our legal rights.

5. Cookies, embedded content and tracking

This website itself sets no tracking, analytics or advertising cookies. The fonts on this site are hosted by us. If that changes, we will update this notice before we introduce it.

A Google reviews feed, provided by SociableKIT, loads automatically when you open a page. SociableKIT and Google may set their own cookies or collect information, in line with their own privacy policies.

Videos from YouTube (using YouTube's privacy-enhanced youtube-nocookie player), Instagram and TikTok load with the page. YouTube, Google, Instagram and TikTok may set their own cookies or collect information, in line with their own privacy policies. TikTok's player may ask you for your cookie choices.

Cloudflare Turnstile is used for spam protection on our forms. It does not use cookies for tracking or advertising.

6. Photography and filming

Our booking terms include a photography and filming clause. Please see the terms page on this website for the details, including how to tell us if you do not want photographs or film to be taken.

7. How long we keep information

  • Enquiries that do not become bookings are deleted after 12 months.
  • Booking and financial records are kept for 6 years, which is the period HMRC expects us to keep accounting records.

After that, we delete or securely dispose of the information, unless we need to keep it longer to deal with a complaint or a legal claim, or because the law requires it.

8. Your rights

Under UK GDPR, you can ask us to:

  • access the personal information we hold about you
  • correct it
  • delete it, in certain circumstances
  • restrict or object to our use of it, in certain circumstances
  • receive a copy in a portable form, in certain circumstances

To use these rights, contact us using the details at the top of this notice. You also have the right to complain to the Information Commissioner's Office (ICO), the UK regulator for data protection, at ico.org.uk.

9. Children

This website and our booking services are not directed at children for the collection of personal information. Bookings are made by adults.

10. Changes to this notice

If we change this notice, we will post the updated version on this page and change the date below.

Last updated: 12 November 2026